Improving the quality, accuracy, and efficiency of complex content operations.
Content and editorial operations leader building better workflows, governance, quality standards, and publishing processes.
Content and editorial operations leader building better workflows, governance, quality standards, and publishing processes.
Content Operations That Work Better
With 15+ years of experience, I help complex content teams work more effectively—from hands-on editing and editorial QA to managing content lifecycles, contributors, stakeholders, and production workflows.
My experience spans enterprise technology, education, regulated content, and high-volume publishing, with a focus on creating clearer standards, smoother collaboration, faster production, and consistent high-quality content.
Revision cycles
Twilio
Content turnaround
Digital Realty
Large-scale migration
Franklin University
Managed
360 Quote
What I Do
Build and improve the systems behind content—from intake and production tracking to review workflows, governance, stakeholder handoffs, publishing, and quality assurance.
Strengthen content quality through editorial QA, style and standards, fact-checking, copyediting, proofreading, and publication review.
Support better content decisions through audience and search insights, content organization, taxonomy, SEO/AEO-informed optimization, and lifecycle planning.
Use AI thoughtfully to improve editorial efficiency, research, refinement, and workflow execution while maintaining human oversight for accuracy and quality.
Need experienced editorial support?
I also provide independent editorial consulting for organizations that need experienced support without adding a full-time role. Services include developmental editing, copyediting, proofreading, editorial QA, content workflow consulting, style and standards support, and SEO/AEO-informed content refinement.
Selected Work
Streamlining global content production
Coordinated production tracking, ownership, stakeholder reviews, and content workflows across technical B2B content—helping reduce turnaround from approximately two months to as little as 2–3 weeks.
Building stronger editorial workflows
Established editorial standards and more consistent review processes across a high-volume B2B technology environment, contributing to a 30% reduction in revision cycles.
Quality at migration scale
Contributed editorial review and QA to a team responsible for migrating 551+ online courses, collaborating with faculty, instructional designers, and academic stakeholders to maintain consistency and publication quality.